Compliance

TCPA Compliance

The Telephone Consumer Protection Act (TCPA) regulates telemarketing calls, auto-dialed calls, pre-recorded calls, and text messages. StaffUP ensures full compliance with these regulations.

Prior Express Consent: Our platform captures and stores consent records for all communications.
Easy Opt-Out: Recipients can reply STOP at any time to immediately unsubscribe from messages.
Do Not Call Lists: Automatic DNC list management and scrubbing.
Calling Hours: Automated enforcement of permissible calling hours (8AM-9PM local time).

GDPR

For customers operating in the EU, we provide GDPR-compliant data handling including:

• Right to access and data portability
• Right to erasure ("right to be forgotten")
• Data processing agreements
• Privacy by design principles

CCPA

California Consumer Privacy Act compliance for California residents:

• Right to know what data is collected
• Right to delete personal information
• Right to opt-out of data sales
• Non-discrimination for exercising rights

Mobile Data Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Compliance Documentation

Consent Records

Full audit trail of all opt-ins with timestamps and source

Message Logs

Complete records of all communications sent and received

Opt-Out Reports

Real-time tracking of all unsubscribe requests and processing